Dear Parent/Guardian,

A process is now available for families to submit 2024-25 pre-authorization requests. Pre-authorizations are needed when an item or service is not listed in the Purchasing Guide, or is indicated as requiring a pre-authorization request (this includes items on MyScholarShop requiring a pre-authorization.)

Please click here to watch a helpful video about how to submit a pre-authorization request. You may also read through the steps below.

Pre-Authorization Steps:

Step 1: Parent/guardian submits a pre-authorization request using this form.

Step 2: Step Up reviews if the pre-authorization is eligible for reimbursement or a MyScholarShop purchase.

Step 3: Parent/guardian will receive an email explaining whether the pre-authorization request is approved, placed on hold, or denied.

• If a pre-authorization request is approved: Parent/guardian may submit a MyScholarShop order OR a reimbursement request for their pre-authorized item/service by adding the pre-authorization number in the reimbursement comments section. This will allow processors to verify the item was pre-authorized.
• If a pre-authorization request is placed on hold: Parent/guardian will submit the documents requested by Step Up to complete the process for the pre-authorization. This can be done by completing the on hold form.
• If a pre-authorization request is denied: Parent/guardian's request is not eligible for pre-authorization. An appeal for a denied request may only be submitted once by completing this form. Select “yes” on the appeal drop-down, and include the pre-authorization request number in the appeal description box.

IMPORTANT: Students who have been using the Family Empowerment Scholarship for Students with Unique Abilities program since the 2022-23 school year and before, must submit pre-authorization and reimbursement requests through their legacy Parent Portal account. Reimbursements submitted in EMA for these students will be denied.

Questions?

🗨️ Chat with a live agent at www.sufs.org. 

Please click here to view our contact information.  

Thank you,

Step Up For Students